At Superstumps, we are committed to providing a fair, transparent, and enjoyable gaming experience for all our users. Our Fair Play Policy outlines the principles and guidelines that ensure a level playing field for every participant in our fantasy cricket contests.
We believe in equal opportunities for all participants. Our contests are designed to test your skills and knowledge of cricket, not your financial capacity. To maintain fairness, we have implemented contest entry limits, ensuring that all users can participate regardless of their budget.
Cheating, in any form, undermines the integrity of our platform. We have stringent anti-cheating measures in place to detect and prevent unethical practices, including the use of multiple accounts, automated scripts, or any form of manipulation. Violators will face account suspension and may be banned from our platform.
We are committed to safeguarding your data and ensuring it is not misused to gain an unfair advantage. We employ robust security measures to protect your personal and gaming information, providing a secure environment for all users.
Superstumps promotes responsible gaming. We encourage our users to set personal limits on contest entry fees, play responsibly, and seek help if they believe they may have a problem. We provide self-exclusion and cooling-off options for users who need a break from gaming.
Transparency is essential in fair play. We ensure that contest rules, scoring criteria, and results are clear and available to all users. Any changes to contest rules will be communicated in advance.
Our contests are skill-based, not games of chance. We do not offer games of luck. Participants have the opportunity to demonstrate their knowledge and skills in creating fantasy cricket teams.
Protecting your account is a shared responsibility. We encourage users to secure their account credentials and notify us immediately if they suspect any unauthorized access.
In case of disputes, we encourage open communication. If disputes cannot be resolved informally, we offer arbitration as a fair and confidential means of resolution.
We maintain a zero-tolerance policy for discrimination, harassment, or offensive behavior on our platform. We believe in creating an inclusive and welcoming environment for all users.
To ensure ongoing fairness, we conduct regular audits and fairness testing on our platform. This includes the use of third-party fairness verification services.
We value user feedback as it helps us improve our services. We actively seek input to ensure that our platform remains fair, exciting, and enjoyable for all participants.